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dibaje Live / Sports
ACCOUNT TERMS

dibaje Terms Conditions: What You Agree To

These terms set out how your dibaje account works — what you can do, what we ask of you, and how we handle your wallet activity through Nagad and Rocket. Access to this platform depends on your local law and eligible regions; read these terms before you use any part of the site.

  • Account access rules
  • Nagad & Rocket wallet terms
  • Your rights and choices
  • Support contact routes
POLICY POSTURE

How These Terms Apply to Your Account

By opening or continuing to use a dibaje account, you confirm that you have read and accepted these terms in full. We may update them when our services change; we will notify you through your registered account before any material change takes effect, and continued use after that notice counts as acceptance. These terms are written for members accessing the platform from Bangladesh, where availability depends on local law and eligible regions. Nothing here creates a guarantee of uninterrupted access — we may suspend or restrict account functions to comply with applicable rules or to protect account integrity. Your wallet activity, including deposits and withdrawals processed through Nagad and Rocket, is subject to the transaction limits and verification steps shown in your account area at the time of each request. We do not set those limits unilaterally; they reflect the requirements of the payment rails we work with. If you disagree with any part of these terms, the correct step is to stop using the platform and contact our support team to close your account in an orderly way. Continuing to use the site after a terms update without raising a concern is treated as agreement.

  • Nagad

    Nagad wallet transactions

  • Rocket

    Rocket mobile banking

  • Account Wallet

    Member wallet balance

  • Bangladesh Access

    Region-dependent eligibility

TERMS COVERAGE

What Falls Inside and Outside These Terms

These terms cover your dibaje account and the actions you take within it. They do not extend to third-party services you reach through links on this site, and they do not override local law in your jurisdiction.

  • Account Access

    Login, session management, and account-level controls are fully within scope. Any action taken while signed in — including wallet requests and game activity — is governed by these terms.

  • Wallet Transactions

    Deposits and withdrawals processed through Nagad or Rocket fall under these terms. The specific limits and verification steps shown in your account area apply at the time of each transaction.

  • Site Content

    Game titles, promotional notices, and support materials published on this site are covered. We aim to keep them accurate, but availability of specific content may change without prior notice.

  • Third-Party Services

    Payment providers, game studios, and any external site you navigate to from dibaje operate under their own terms. We are not responsible for their policies, availability, or conduct.

YOUR CHOICES

Practical Actions Available to You

You have clear, actionable rights under these terms — not just abstract entitlements. Your signed-in account area is the starting point for most of them. From there you can review your transaction history, check the details we hold on your profile, and update contact information directly. If something looks wrong — a wallet entry you do not recognise, a profile field that is out of date — the account settings page is where you make the correction. For anything that cannot be resolved through self-service, our support team is reachable through the contact routes listed on this site. We will acknowledge your request and work through it with you. If you want to close your account, that request goes to support as well; we will confirm the steps and timeline once we receive it. These rights apply to all members accessing dibaje from eligible regions.

  • Review Your Records

    Your full transaction history is available in the signed-in account area. Check deposit and withdrawal entries, dates, and amounts there at any time.

  • Correct Account Details

    Update your contact information and profile fields directly from account settings. For changes that require verification, follow the steps shown on that page.

  • Raise a Question

    If a term is unclear or a transaction entry does not match your records, contact support through the published routes on this site. Bring your account reference and the relevant date.

  • Request Account Closure

    Send a closure request to our support team. We will confirm the process, settle any outstanding wallet balance through your registered Nagad or Rocket account, and close the account.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about these terms or need to act on a right described above, use one of the contact routes published on this site. We do not invent channels or hours here — only what is visibly available.

  • Live Chat

    Open the chat widget from any page while signed in to reach the support team directly about account or terms questions.

  • Email Support

    Send your terms or account query to the support email address listed in the Contact section of this site. Include your account reference.

  • Account Help Page

    The Help section in your signed-in account area covers common terms questions and links to the relevant policy sections.

HOW WE HANDLE THIS

Data, Security and Policy Requests

We handle your account data carefully and keep the steps for requesting changes straightforward.

  • Data Handling

    We collect only the information needed to operate your account and process wallet transactions through Nagad and Rocket. We do not sell your data to third parties. Retention periods follow applicable rules for the regions we serve.

  • Account Security

    Your account is protected by the login credentials you set. We recommend keeping your password unique to this site. If you suspect unauthorised access, use the account settings page to change your credentials and contact support immediately.

  • Cookies

    We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account features work.

  • Requesting Policy Changes

    To request a correction to data we hold, or to ask about how a specific term applies to your account, contact support through the published routes. We will respond through your registered contact details.

TERMS FAQ

Common Questions About These Terms

Real questions members ask about how these terms work in practice.

Do these terms apply to me if I am in Bangladesh?

Access to dibaje depends on your local law and eligible regions. If you are in Bangladesh and the platform is available to you, these terms apply in full from the moment you open or continue using your account. Check the eligibility notice in your account area for the current status.

What happens if dibaje updates these terms?

We will notify you through your registered account before any material change takes effect. If you continue using the platform after that notice, we treat that as acceptance. If you disagree, contact support to discuss closing your account before the change applies.

How do I see the transaction terms for Nagad or Rocket deposits?

The limits, fees, and verification steps for Nagad and Rocket transactions are shown in your account wallet area at the time of each request. Those details reflect the current requirements of the payment rail and may change; always check the figures shown on screen before confirming.

Can I ask dibaje to correct information held on my account?

Yes. Go to account settings to update contact details and profile fields directly. For corrections that require identity verification, follow the steps shown on that page. If you cannot make the change yourself, contact support with your account reference and the detail you want corrected.

How do I close my account under these terms?

Send a closure request to our support team through live chat or the support email listed on this site. We will confirm the steps, settle any outstanding wallet balance through your registered Nagad or Rocket account, and complete the closure. We aim to acknowledge requests promptly.

Are third-party game studios covered by these terms?

Game content from studios available in the lobby — including PG Soft, Pragmatic Play, and others — is delivered through their own platforms. These terms cover your dibaje account and the actions you take here; each studio operates under its own terms for the content it provides.