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dibaje operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use Nagad, Rocket, or another supported method, your rights and our obligations are set out here — and access depends on your local law and eligible regions.
Our terms apply to every account registered on dibaje and cover how we handle your data, your wallet activity, and your access to the platform. We operate with jurisdiction-dependent conditions — meaning the rules that apply to you depend on where you are and what your local law permits. If you are in Bangladesh and using Nagad or Rocket to fund your account, those transactions fall within the scope of these terms just as any other account activity does. We do not make blanket eligibility claims; instead, we ask you to review whether access is permitted under your local regulations before opening or continuing to use an account. Our policy is updated when our practices change, and we will notify you through your registered account contact when material changes occur. If you have questions about how a specific term applies to your situation, our support team is the right place to start — not a third-party summary of our terms.
Nagad wallet transactions are covered under our payment and account terms.
Rocket transfers fall within the same transaction policy scope as other supported methods.
Your account wallet balance and movement history are subject to our retention and audit terms.
Access is conditional on your local law. Bangladesh users should confirm eligibility before use.
Not every interaction on dibaje falls under the same policy clause. Understanding the scope helps you know where to look when a question comes up about your account, a payment, or content you see on the site.
Login, session management, and account-level controls are fully within scope. If access is restricted in your region, that restriction is governed by these terms and your local law — not a platform decision made without basis.
Deposits and withdrawals processed through Nagad, Rocket, or other supported rails are covered. Transaction records are retained and accessible through your account history as described in our data terms.
Game content, promotional notices, and lobby information published on dibaje are covered by our content terms. We are responsible for what we publish; we are not responsible for how you interpret third-party commentary about our platform.
Payment processors, game studios, and external links operate under their own terms. Our policy does not extend to those services, and we encourage you to review their terms separately before relying on them.
You have practical options available to you at any point while your account is active. Reviewing your transaction history is straightforward — open the account section after logging in and navigate to your wallet or history tab to see a record of deposits, withdrawals, and any adjustments. If something looks incorrect, you can raise a correction request directly through our support channel rather than waiting for a scheduled review. Account details such as your contact information can be updated from within the account settings area; follow the fields shown there and save the change. For questions about how your data is handled or how long records are kept, our support team can walk you through the relevant policy section. We do not require you to submit a formal legal request to ask a straightforward question about your own account — a support message is enough to start the process.
Log in and open the account history section to see your full transaction record, including Nagad and Rocket activity.
Update your contact information or account details from the settings area. Follow the on-screen fields and confirm the change.
Send a message through our support route to ask about data handling, retention periods, or how a specific term applies to your account.
If you believe a term has been applied incorrectly to your account, contact support with your account reference and the specific concern.
If a policy question comes up that you cannot resolve by reading the terms, these are the routes available to you. Use the channel that fits your situation — live chat for quick account questions, email for anything that needs a written record.
Open the chat widget from any page on dibaje to ask a policy or account question in real time. Available through the site interface.
Send a written query to our support address for policy matters that need a documented response. Check the contact page for the current address.
The help section within your account area covers common policy questions and links to the relevant terms for account, payment, and data topics.
We handle your account data with a clear purpose: to operate your account, process your transactions, and respond to your support requests. Nothing more is collected than what those functions require.
We collect account registration details and transaction records to operate your account. We do not sell your data to third parties. The data we hold is described in our privacy terms, which you can access from the footer of any page.
We use session cookies to keep you logged in and functional cookies to remember your preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the site works for you.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and reviewing your login history from the account security section if you suspect any unusual activity.
We retain account and transaction records for the period required by our operational and legal obligations. To request a change to your data or ask how long a specific record is kept, contact support with your account reference.
These are the questions we hear most often about our terms, your rights, and how policy applies to your account.
Access and eligibility depend on your local law and the region you are in. If your local regulations permit use of a platform like dibaje, these terms apply to your account. We recommend confirming your eligibility under local law before opening or continuing to use an account.
Log in and open the account section to view your transaction history and account details. For a broader data query — such as what is stored beyond what you can see — send a message to our support team with your account reference and they will walk you through the relevant policy.
Yes. Account details like your contact information can be updated directly from the settings area in your account. For corrections to transaction records or other data you cannot edit yourself, contact support with the specific detail and your account reference.
Yes. Deposits and withdrawals made through Nagad or Rocket are treated as account transactions and fall within the same policy scope as any other payment activity. Your transaction history for those methods is available in your account wallet section.
When we make a material change to our terms, we notify you through your registered account contact before the change takes effect. Continuing to use your account after that point means you accept the updated terms. You can always find the current version of our terms on this page.
Contact our support team through live chat or email with your account reference and a clear description of the concern. You do not need to submit a legal document to start this process — a support message is the right first step, and we will respond with the relevant policy detail.